Join Toromont Cat as a Service Supervisor for the afternoon shift in Sudbury! You'll play a vital role in leading a team while ensuring exceptional service and customer satisfaction.

As a Service Supervisor at Toromont Cat, you'll be responsible for guiding technicians towards achieving high operational standards. Your role will involve ensuring that customer service expectations are met while maintaining the efficiency of shop operations. You will lead by example, focusing on safety, training, and performance evaluations throughout your shifts.

Key Responsibilities:
• Ensure adherence to health and safety policies
• Liaise with customers for service requirements
• Train technicians to exceed service expectations
• Direct financial aspects of service orders
• Conduct regular meetings for continuous improvement

Requirements:
• Post-secondary education required
• Minimum 3 years of supervisory experience
• Solid customer service focus
• Ability to coach and mentor team members
• Proficient in managing work processes

Be part of a respected organization, advancing safety and quality in service at Toromont Cat.
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📌 Service Supervisor Role Afternoon Shift Ontario
🏢 Toromont CAT
📍 Ontario