Elevate government services with your expertise as an Application Support Specialist in Toronto. This role demands solid skills in ITIL best practices and middleware systems administration. We are seeking a detail-oriented Application Support Specialist for onsite work until July 2027, potentially longer. You will manage incidents, problems, and service requests using Remedy while analyzing operational data for trend identification.

Experience in DevOps methodologies and middleware settings is crucial for success in this role. Key Responsibilities:
Manage the full lifecycle of incidents and service requests
Analyze operational data to report trends and optimize processes
Administer Oracle Solaris and Red Hat Enterprise Linux systems
Support middleware environments like IBM WebSphere Application Server
Oversee containerized applications using OpenShift Requirements:
2+ years in ITIL-based service management practices
2+ years experience with middleware systems
Familiarity with CI/CD tools such as Jenkins
Practical knowledge of DevOps methodologies
Robust analytical skills in operational data analysis Utilize your skills in ITIL, middleware support, and DevOps in this critical government services role.

📌 Onsite Application Support Specialist Toronto
🏢 Bevertec
📍 Toronto