Step into a leadership role as a Bilingual Customer Service Supervisor at BlueSky Personnel Solutions. This position focuses on enhancing team productivity and operational success.

As a supervisor, you will prioritize workloads, manage service level agreements, and facilitate team development through coaching. Your background in customer service and solid analytical skills will drive efficiency in operations. Collaborate across departments to ensure superior service delivery and resolve any operational challenges swiftly.

Key Responsibilities: • Analyze team performance dashboards to track progress • Manage everyday workloads, ensuring balance • Conduct coaching sessions and team meetings regularly • Lead operational performance audits and reviews • Collaborate with vendors and partners on service excellence

Requirements: • Fluency in both French and English • Minimum 2 years in supervisory roles in customer service • Bachelor’s degree in HR, Business, or related field • Demonstrated experience with SLAs and operational metrics • Advanced skills in Microsoft Word and Excel

Shape customer service strategies at BlueSky Personnel Solutions through effective leadership and communication.

📌 Lead Bilingual Customer Service Team Winnipeg (Canada)
🏢 BlueSky Personnel Solutions
📍 Canada