Take charge of boutique operations as a Manager, focusing on driving sales and maintaining customer satisfaction.

Your role is vital for aligning service standards with customer expectations. This position requires someone who can oversee daily sales operations, ensure alignment with pricing policies, and manage customer engagement. You will be instrumental in developing and implementing plans for direct customer communication and product launches, while effectively managing customer queries and orders.

Additionally, your expertise will help resolve issues promptly and enhance operational efficiency. Key Responsibilities:
Ensure alignment of operations with sales targets
Manage customer interactions and complaints
Develop communication plans for product launches
Process special orders and manage delivery expectations
Conduct comprehensive customer interviews Requirements:
Post-Secondary Non-Tertiary Education mandated
Proven capability to work independently
Some managerial experience necessary
Robust problem-solving skills
Committed to continuous personal development Lead with confidence to ensure outstanding service and drive boutique success.

📌 Lead Boutique Operations Manager Toronto
🏢 Montblanc
📍 Toronto