Job Title

IT Support Analyst – Systems & Compliance / IT Infrastructure & Operations Lead (ODC)

The IT Infrastructure & Operations Lead is responsible for managing and governing the operational, security, compliance, and infrastructure activities at Calgary .The role ensures adherence to organizational and client security requirements, infrastructure reliability, audit readiness, technology refresh initiatives, and overall operational excellence.

Required Skills

IT Infrastructure Operations

Windows Server Administration

Information Security & Compliance

VAPT Remediation Management

Audit Management (ISO 27001, Client Audits, KPMG Audits)

VMware & Hyper-V Platforms

Business Continuity & Disaster Recovery Testing

Asset Lifecycle Management

Budget Planning & Procurement Coordination

Project & Program Management

Preferred Experience





8+ years of experience in IT Infrastructure, Security Operations, or Data Center Operations.

Experience managing client-facing Offshore Development Centers (ODCs).

Exposure to enterprise security platforms, compliance frameworks, and large-scale infrastructure settings.

Proven experience supporting internal and external audits.

Key Success Metrics

100% Patch Compliance

Timely Closure of Security Vulnerabilities

Successful Audit Outcomes

Infrastructure Availability & Stability

Completion of Planned Technology Transformations

Compliance with Client and Organizational Security Requirements

On-Time Delivery of Governance Reviews and Reports

📌 It Support Analyst – Systems & Compliance / It Infrastructure & Operations Lead Odc Winnipeg
🏢 Spruce InfoTech
📍 Winnipeg