Take on a vital role at ManagePoint as a Senior Technical Analyst, focusing on IT project deployment with versatile work arrangements. Enhance client satisfaction through expert support.
In this role, you will report to the owner and be entrusted with triaging client issues while deploying transformative IT solutions. You'll assist in leading IT Solution Architecture and engage in direct client interactions. Opportunities for in office project implementations provide hands-on experience in various IT infrastructure builds.
Key Responsibilities:
• Serve as an escalation point for client queries and issues • Oversee implementation and support of IT-related projects • Aid in the architecture and design of IT solutions • Participate in ongoing IT budgeting and planning processes • Perform on-site service calls for project execution
Requirements: • 10+ years in the IT industry or service provider • Proficient in Microsoft Office, SharePoint, and Teams • Knowledge in virtual environments like VMware • Skilled in server management and security protocols • Valid G License and access to dependable transport
Shape your future with ManagePoint, utilizing your extensive IT skills in a rewarding, versatile work environment.