Join a energetic team in Burnaby as a Laptop Refresh Specialist to manage the lifecycle of laptop assets effectively. This contract role is essential for ensuring device deployment and recovery meets company standards.
In this Desktop Support and Endpoint Support Technician position, you will take charge of collecting out-of-warranty laptops and deploying replacements for seamless operational continuity. You will also track warranty statuses, manage accurate inventories, and engage with team members for consistent communication and support throughout the refresh process.
Key Responsibilities:
• Coordinate retrieval of out-of-warranty laptops • Prepare and deploy replacement laptops to users • Track and manage laptop warranty status • Provide user support and communication during transitions • Ensure secure data wiping and compliance
Requirements: • Proficiency in asset management processes • Robust communication and coordination skills • Experience in data migration and security protocols • Ability to document refresh activities thoroughly • Collaborative mindset for working with IT teams
Enhance your skills in IT support while ensuring effective laptop lifecycle management in this rewarding Burnaby role.