Elevate service performance in your role as Performance Agreements Manager at Valmet. Oversee customer accounts and enhance reliability while ensuring satisfaction in this impactful position.
Valmet seeks a Performance Agreements Manager to manage customer relations and improve operational efficiency. With 3-5 years of experience in the paper industry, you will develop tailored service agreements aiming to boost client competitiveness and profitability. Your expertise will guide internal teams and clients alike toward enhanced equipment and personnel performance across North America.
Key Responsibilities:
• Manage customer accounts to ensure satisfaction
• Develop life cycle improvement programs for clients
• Support performance agreement sales and delivery
• Facilitate production line audits to enhance efficiency
• Coordinate Valmet technology support for customers
Requirements:
• 3-5 years of experience in the paper industry
• Proven skills in service improvement and customer relations
• Willingness to travel once every six weeks
• Ability to thrive in a fast-paced, team-oriented environment
• Robust focus on customer satisfaction and performance
Utilize your industry knowledge to drive excellence in service delivery at Valmet.
#J-18808-Ljbffr