Elevate daily store operations as a Team Leader supporting the Store Manager and Assistant Manager. Drive excellence in customer service and team performance in a high-volume retail environment.
As a critical part of the management team, you'll supervise store associates and ensure daily operational excellence. Your responsibilities include merchandising, cash management, and maintaining visual standards. You'll also handle manager-on-duty tasks, customer complaints, and employee training to foster a high-quality shopping experience.
Key Responsibilities:
• Lead and support store associates effectively
• Ensure high standards in customer service
• Oversee store merchandising and shelf stocking
• Handle cash management and opening/closing duties
• Train employees and participate in inventory processes
Requirements:
• Minimum 1 year of retail experience required
• 1–2 years in supervisory roles preferred
• Solid leadership and communication skills essential
• Open availability for varied shifts
• Ability to multitask in a busy environment
Become a key figure in enhancing team dynamics and customer satisfaction in our store.
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📌 Retail Team Leader Opportunity (Kingston)
🏢 Dollarama
📍 Kingston