Join Somagen Diagnostics as a Bilingual Service Coordinator in Mississauga, where your bilingual skills will ensure seamless communication in service administration. Drive service excellence in a cooperative environment.
This pivotal role within the Technical Services team requires organizing service requests, managing equipment returns, and maintaining compliance documents. Ideal candidates will demonstrate exceptional multitasking skills, an attention to detail, and a strong customer service orientation. Previous experience with ERP systems and Microsoft Office is advantageous.
Key Responsibilities:
• Coordinate service requests from various teams
• Create and manage Service Work Orders effectively
• Dispatch Field Service Representatives promptly




• Issue RMAs and handle equipment returns
• Follow up with clients post-service for satisfaction
Requirements:
• College Diploma or Administrative certification preferred
• 2–3 years of relevant customer service experience
• Fluent in English and French, both written and verbal
• Strong organizational and time management skills
• Analytical mindset with problem-solving prowess
Contribute to operational success and customer satisfaction in a rewarding role.
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📌 Mississauga Bilingual Service Coordinator
🏢 Diploma Healthcare Group
📍 Mississauga