Join Hello World Recruitment as a Commercial Lines and Office Manager in Kitchener. Spearhead the Commercial Risk Placement Team and drive operational excellence through strategic oversight.
In this key leadership role, you will mentor the Commercial Risk Placement Team to achieve service standards and corporate goals. With over five years of experience in insurance operations, you will recommend strategies that enhance productivity and customer service. Additionally, you will collaborate with business partners and the Head Office to ensure productive operations across the region.
Key Responsibilities: • Lead and mentor the Commercial Risk Placement Team • Analyze processes for operational improvements • Maintain robust stakeholder relationships • Oversee onboarding and training of new team members • Enhance service standards throughout the branch
Requirements: • 5+ years in insurance operational management • 3+ years in commercial risk placement • Active RIBO license in good standing • Knowledge of Applied EPIC and Microsoft 365 • Proven experience in team leadership
Embrace this chance to lead and improve operations within Hello World Recruitment's expert team.