Empower customers as a Customer Solutions Specialist with goeasy, Canada’s leading lease-to-own business. Engage clients and tailor financial solutions in a team-oriented team workplace.

As a Customer Solutions Specialist, you’ll build solid relationships and meet financial needs by offering tailored leasing and service product solutions. This role necessitates exceptional interpersonal skills, a sales-oriented mindset, and the ability to manage customer accounts effectively. You will conduct collections, maintain empathy, and ensure that customer accounts are well-managed and up-to-date.

Key Responsibilities:
• Engage customers in person, via phone, and email
• Interview clients to understand financial needs




• Maximize sales through cross-selling methods
• Manage customer accounts, ensuring accuracy
• Conduct professional collections while retaining empathy

Requirements:
• Proven communication and interpersonal skills
• Experience in a customer-facing role preferred
• Ability to work a variety of shifts
• Capacity to lift 50+ pounds
• Comfort with challenging customer conversations

Utilize your sales skills and empathetic approach to enhance customer experiences at goeasy.
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📌 Customer Solutions Specialist At Goeasy Nova Scotia
🏢 goeasy
📍 Nova Scotia