The Program Consultant, Dealer Training and Development at Canadian Tire prepares current Dealers for their career as a Canadian Tire Associate Dealer. Reporting to the Manager of Dealer Training & Development, this role is accountable to support end-to-end training program delivery, including planning, coordination, progress tracking, and direct coaching of Training Dealers.

Responsibilities

Support coordination of multi-phase training plans including planning, coordination, and progress tracking

Maintain and manage training content for assigned curriculum of the Dealer Training Program

Develop and maintain a network of Subject Matter Experts and key business contacts, including Canadian Tire store owners, field, and Home Office teams

Analyze results to identify performance gaps and adjust training as required

Coach and provide ongoing feedback to Trainees on overall training program performance

Assess training progress and performance, addressing any training adjustments required

Identify and effectively communicate any performance or planning risks (e.g., trainee readiness, SME availability)

Be an active contributor in developing and implementing a vision for the future of the Dealer Training Program





Qualifications

Canadian Tire Retail Store experience (Store Operations, Ordering or Automotive) is an asset

Proficient in Microsoft Office (Excel, PowerPoint, Outlook, Copilot)

Bilingual (English and French) is an asset

Exceptional communication skills with facilitation and presentation experience

Robust customer focus with emphasis on building and sustaining relationships

Self-starter who works well with minimal supervision and autonomously within a team setting

Ability to balance competing priorities to deliver results

Knowledge of Instructional Design fundamentals (adult learning principles, blended learning) is an asset

Compensation
Broadband Salary Range: $53,000 – $88,000 CAD Annual. Typical hiring range: $70,000 – $80,000 CAD Annual.

Microsoft Office proficiency (Excel, PowerPoint, Outlook, Copilot); exceptional communication and facilitation skills; experience in training coordination or coaching; knowledge of instructional design and adult learning principles considered an asset; bilingual English/French considered an asset
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📌 Program Consultant, Dealer Training And Development Ontario
🏢 Canadian Tire
📍 Ontario