Position: Linux Desktop Engineer

Client: Private Sector Technology Company

Location: Toronto (Hybrid)

Duration: 6 - 12 Months initially, potential for Contract to Hire Overview

Must have experience with BigFix, Zscaler and engineering depth Must-Have Skills

7+ years of Desktop Support experience in enterprise environments

Solid Linux Desktop Support and Administration (Ubuntu, RHEL, CentOS, Rocky Linux)

End-to-end desktop/laptop support including hardware, software, OS, and peripherals

Experience with Level 2/Level 3 support and incident management

Solid troubleshooting skills for Linux OS, applications, networking, VPN, and connectivity issues

Experience with ServiceNow or similar ticketing systems

Knowledge of Active Directory, LDAP, and user account management

Shell scripting (Bash) and basic automation experience

Excellent customer-facing communication skill Key Responsibilities

Provide end-to-end support for Linux desktop and laptop settings.

Troubleshoot and resolve complex hardware,



software, operating system, and application issues.

Install, configure, patch, and maintain Linux desktop operating systems and applications.

Support user onboarding, workstation deployments, upgrades, and hardware refresh activities.

Manage incidents, service requests, and escalations while meeting SLA requirements.

Troubleshoot network, VPN, printer, authentication, and connectivity issues.

Collaborate with infrastructure, network, security, and application teams to resolve technical issues.

Create and maintain technical documentation and knowledge base articles.

Act as a senior escalation point for desktop support-related issues and provide mentoring to junior team members #IndKyn

Please note this is for a contract position with one of our clients and not a fulltime employment role with Kyndryl Canada

📌 Linux Desktop Engineer Toronto
🏢 Kyndryl
📍 Toronto