Become an Operations Lead at Meroka, driving the integration of blue-collar businesses in Montreal with a hands-on strategy. This hybrid role focuses on creating impactful systems for customer satisfaction. As the Operations Lead, you will be responsible for the complete onboarding process of newly acquired companies, ensuring that operators feel empowered and supported.

Your ability to spend time in office and translate real-world dynamics into operational excellence will be vital for success. You'll also build a solid operations team over time. Key Responsibilities:
Lead onboarding and integration of acquired businesses
Map job site workflows with operators and crews
Own customer satisfaction metrics like NPS
Collaborate with engineering to improve processes
Establish and develop the operations team effectively

Requirements:
Familiarity with job sites and corporate settings
Proven strategic and hands-on experience
Skilled in organizing ambiguity into structured systems
Ability to build trust quickly with operators
Experience in the physical world preferred

Play a crucial role in creating lasting value for operators at Meroka.

📌 Montreal Operations Lead At Meroka
🏢 Meroka
📍 Montreal