Information Technology Service Management Specialist Winnipeg (Canada)

Information Technology Service Management Specialist Winnipeg (Canada)

31 Jul
|
TEKGENCE
|
Canada

31 Jul

TEKGENCE

Canada

Min 12+ months contract

ITSM Service Management – Short JD

5+ years of experience in IT Service Management (ITSM).

Solid knowledge of ITIL processes (Incident, Problem, Change & Request Management).

Hands-on experience with ServiceNow ITSM modules.

Monitor and manage SLAs, KPIs, and service performance.

Coordinate Major Incident Management (MIM) and Root Cause Analysis (RCA).

Manage Change Advisory Board (CAB) activities and change approvals.

Experience with CMDB, Asset Management, and Service Reporting.

Work with cross-functional teams to improve IT service delivery.

Excellent stakeholder communication and problem‑solving skills.

ITIL Foundation certification is preferred.

📌 Information Technology Service Management Specialist Winnipeg (Canada)
🏢 TEKGENCE
📍 Canada

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: information technology service management specialist winnipeg (canada) / canada