Join Scotiabank as a Senior Client Service Associate in the Agricultural Banking sector for a chance to deepen client relationships across Canada. Leverage your skills in credit analysis and customer onboarding for a energetic role.
In this key position, you will work alongside Senior Client Relationship Managers to provide exceptional service to both borrowing and non-borrowing clients. Your role will include onboarding clients while adhering to stringent KYC and AML regulations and addressing complex servicing matters that arise. Successful candidates will exhibit solid organizational abilities and a commitment to customer satisfaction.
Key Responsibilities:
• Cultivate a client-focused culture within the team
• Assist with KYC and AML compliance for client onboarding
• Manage escalated service inquiries from clients
• Oversee loan fulfillment and documentation accuracy
• Participate in credit presentations and annual reviews
Requirements:
• Bachelor’s degree in Finance or related area
• Proven experience in customer service and issue resolution
• Knowledge of credit structures and reporting
• Familiarity with banking regulations and processes
• Solid written and verbal communication skills
Leverage your knowledge in client service and credit to support Scotiabank’s Agricultural Banking clients effectively.
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