Become a Financial Technical Support Specialist at ServiceTitan, guiding small business owners through critical accounting workflows. Utilize your technology and customer service skills to make a significant impact in this remote role.
At ServiceTitan, our customer support team is looking for a dedicated Technical Support Specialist to focus on the Financials pillar. You’ll assist clients with accounting software, ensuring they optimize their business processes and profitability. Your expertise will involve mastering financial modules and troubleshooting issues related to accounting integrations such as QuickBooks and Sage.
Key Responsibilities:
• Provide first-line assistance for software via various channels
• Master financial modules: invoicing, accounts receivable, and job costing




• Troubleshoot accounting integration issues effectively
• Educate customers on best practices and reporting
• De-escalate complex cases using support tools and testing
Requirements:
• Bachelor’s degree or equivalent experience in technical support
• Robust problem-solving skills and customer focus
• Excellent communication, both written and verbal
• Solid understanding of accounting principles
• Experience with accounting software preferred
Help empower small business success through expert technical support at ServiceTitan.
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📌 Financial Technical Support Specialist (Halifax Regional Municipality)
🏢 ServiceTitan
📍 Halifax Regional Municipality