Become a vital part of Serco Canada Inc. as a Customer Service Agent focused on driver licensing services in Ontario. Deliver exceptional customer support as you assist applicants through the examination process.
In the role of Customer Service Agent, you will provide essential support to applicants seeking various classes of licenses. You’ll conduct tests, handle document verification, and manage inquiries about eligibility. Adhering to regulations and maintaining a secure work environment will be crucial to ensure compliance and professionalism throughout your daily activities.
Key Responsibilities:
• Deliver customer support during licensing examinations
• Conduct vision tests and assess knowledge of applicants




• Review documents for license eligibility criteria
• Schedule examinations and issue temporary licenses
• Investigate discrepancies in driver records
Requirements:
• Completion of Customer Service Agent training program
• High school diploma or GED
• Valid Ontario Class G driver’s licence
• Bilingual in English and French required
• Two years of experience in customer service roles
Support applicants in their licensing journey by leveraging your customer service skills at Serco Canada Inc.
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📌 Customer Service Agent for Licensing (Toronto)
🏢 Serco
📍 Toronto