Enhance lives for vision loss individuals as a Disability Advantages Navigator at VLRC's GAIN Program. Facilitate their access to critical benefits and services. As a full-time team member, your role will be key in helping clients navigate the complexities of disability perks applications.

You will utilize your knowledge of programs including the Canada Disability Benefit to assist in achieving client satisfaction. Building collaborative relationships with community partners will also be part of your responsibilities, ensuring clients receive holistic support. Key Responsibilities:
Provide individualized application support and guidance
Track and manage client applications and appeal processes
Update team on changes in benefit programs
Contribute to program feedback and service improvement
Document client interactions following VLRC policies

Requirements:
2+ years navigating healthcare or social services
Post-secondary education in relevant disciplines
Strong advocacy and problem-solving skills
Proficiency in case-management systems
Experience with culturally diverse populations

Play a pivotal role in connecting individuals with the disability perks they need and fostering their independence at VLRC.

📌 Gain Program Disability Navigator Role Ottawa
🏢 Vision Loss Rehabilitation Canada
📍 Ottawa