Provide expertise in the discipline of system analysis, design, testing and deployment. Works with other IT Professionals and Business Subject Matter Experts in implementing current systems that meet business requirements and are aligned with IT orientations. Act as a liaison between Business Subject Matter Experts, technical teams and/or third-party vendors as required.
Transform business requirements and conceptual system designs into detailed functional specifications in accordance with design standards and methodology. Evaluates feasibility and provides estimates for tasks and artifacts under own responsibility. Coordinates team effort in developing, testing and implementing the solution.
Operational support during business hours for incidents arising from live systems; investigation and resolution of issues and problems. Deliverables:
Develop the following artifacts (not limited to)
for hand-off to the development team and/or third-party vendors:
Functional specifications
Integration specifications, interface designs
Functional and integration testing scenarios and test cases
Data conversion specifications Skills And/Or Abilities:
Robust analytical and problem-solving skills
Knowledge of JIRA and Confluence, as well as Agile methodologies (Scrum, Kanban)
Knowledge and practical experience with IT Service Management (ITSM) principles
Knowledge of SQL, PL/SQL is a plus
Knowledge of Ellucian Banner ERP and its APIs is a plus
Knowledge of Zephyr Scale (in JIRA) as a Test management suite, and ServiceNow as an ITSM platform are a plus
Self-motivated, autonomous and ability to work well with multiple teams in cross functional set-up.
Demonstrated ability to work on multiple initiatives and to manage deadlines.
Result and client oriented.
Demonstrated effective communication, writing, planning and coordination skills.
Explicit communication (written and verbal)
📌 Functional Analyst Montreal
🏢 apptoza
📍 Montreal
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