Enhance patient care as a Caseworker for Innomar Strategies at Cencora. This remote role focuses on case management and key support for healthcare specialists and patients alike.
We are looking for a detail-oriented Caseworker to join our dedicated team supporting patients and providers in the healthcare sector. Responsibilities include managing patient cases, telephone support, and overseeing compliance with protocols. Your role will be vital in delivering healthcare solutions and ensuring optimal service.
Key Responsibilities:
• Manage cases and projects effectively
• Provide telephone support related to funding and access
• Document all activities accurately in specialized databases
• Coordinate with healthcare providers for research and compliance
• Participate in ongoing training and development sessions
Requirements:
• Completion of a two-year associate's degree or relevant experience
• Minimum one year in a customer service setting
• Bilingual French/English is beneficial
• Exceptional problem-solving and multitasking abilities
• Knowledge of the medical or pharmaceutical industry preferred
Support Cencora's mission to improve health outcomes through effective casework and patient engagement.
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