Become an integral part of the team as an AI Product Owner specializing in Contact Center AI. This role is open exclusively to Canadian citizens, PR holders, and USC/Green Card holders. This position demands over 7 years of experience in product management focusing on AI-driven products, particularly with GECX.

You will define product roadmaps, gather business requirements, and collaborate with diverse teams to enhance AI solutions improving customer experiences effectively. Key Responsibilities:
Define and direct the product roadmap for CCAI
Analyze and prioritize both technical and business requirements
Create detailed user stories and acceptance criteria
Work alongside Engineering, UX, and Ops for product delivery
Improve customer journeys using AI insights

Requirements:
7+ years in AI Product Management or Owner roles
Deep understanding of GECX platform
Experience with Conversational AI and Generative AI
Familiarity with tools like Jira and Confluence
Preference for experience in Contact Center platforms

Lead the way in transforming customer interactions through AI with a proactive mindset.

📌 Expert Ai Product Owner For Ccai Brampton
🏢 Ampstek
📍 Brampton