Pursuing a Career as an Account Manager, Business Flex means joining a energetic team surrounded by experts. It also means taking charge of entrepreneur clients who contact Business Flex and handling referrals from our partners. You will grow your client portfolio while efficiently serving SME clients who seek remote advisory services. Through your passion for business development and your customer service experience, you will build trust-based relationships over the phone and develop our small to mid-sized business clientele. You will quickly become a trusted guide in all their financial projects.

Your selected candidate will be required to work in a hybrid mode across our branches and business centers in the excellent Quebec East & West region (Ste-Foy).

Your Role

Provide advisory services aligned with client needs

Analyze credit files, develop financing scenarios, and recommend appropriate solutions

Negotiate terms and conditions of agreements with clients

Implement and follow up on recommendations from various Bank specialists and subsidiaries to support profitable business development

Take ownership of your personal development, including improving your skills and expanding your knowledge of economic aspects related to SMEs





Your Team
Reporting to the Senior Director, Flex Business, you’ll collaborate daily with a team of 115 experts. This is a full-time role of 37.5 hours per week. The selected candidate must be available to work on a rotating schedule between 8 a.m. and 6 p.m., Monday to Friday. The schedule may vary based on operational needs. The person will work in a hybrid mode and must ensure a presence in our branches in the great Quebec East & West region (Ste-Foy).

Our team values everyone's passions and bold ideas. Whether it's helping our clients achieve their goals or supporting colleagues in doing what they love, we stand united. We count on each other to promote knowledge-sharing and mutual support.

Prerequisites

Holder of a university certificate, bachelor's degree, or master's degree

Minimum of three to five years of experience in business development

Experience in personal or (ideally) business financing

Knowledge of commercial products is an asset

Excellent teamwork and customer service abilities

Ability to work in a constantly changing environment
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📌 Acount Manager Business Flex Quebec City (Canada)
🏢 National Bank of Canada
📍 Canada