Elevate guest experiences as a Concierge at Germain Hotels. This role focuses on providing tailored service, from dining recommendations to exclusive activity bookings.

Germain

Hotels is searching for an experienced concierge with 3 to 5 years in hospitality. You'll become the go-to resource for guests, ensuring their requests are met with enthusiasm and a personal touch. Solid knowledge of local attractions is essential, as well as fluent proficiency in both French and English to engage effectively with diverse clientele. Key Responsibilities:
Understand guest needs through attentive questioning
Make restaurant reservations and purchase tickets for activities
Maintain robust connections with local businesses for guest offers
Create memorable gestures, like welcome messages
Keep detailed notes in guest profiles to enhance service Requirements:
Diploma in Hotel Management preferred
3 to 5 years in hospitality or concierge service
Proficient in resolving issues and managing priorities
Excellent knowledge of local attractions and activities
Fluent in English and French Bring your hospitality expertise to Germain Hotels, where personal service meets guest satisfaction.

📌 Guest Services Agent Hotel Toronto (Canada)
🏢 Germain Hôtels
📍 Canada