Elevate guest experiences as a Guest Services Manager at Westin. Lead the Front Office Department, ensuring exceptional service and operations in a full time role.

This full-time, permanent position offers an immediate start with wide-ranging schedules including mornings and evenings. You will oversee the Front Office team, mentoring associates to deliver outstanding hospitality aligned with Westin standards. Strong communication, organization, and leadership skills are essential to enhance guest satisfaction and operational excellence.

Key Responsibilities: • Oversee day-to-day Front Office operations • Train and coach Front Office associates effectively • Ensure service adheres to Westin brand standards • Monitor guest interactions and feedback consistently • Engage in monthly departmental meetings for team success

Requirements: • Previous management experience in hospitality • Robust planning and organization skills needed • Proficiency in MS Office applications required • Familiarity with Whistler area and services beneficial • Diploma in Hotel/Restaurant Management is an asset

Drive excellence in guest services through leadership and hospitality expertise at Westin.

📌 Guest Services Manager At Westin Fernie
🏢 The Westin Resort u0026 Spa, Whistler
📍 Fernie