Enhance your leadership career as a Bilingual Team Lead Consultant in Pension Administration at Aon. Support your team while providing exceptional client service and operational support.

As a Team Lead, your role will focus on managing a technician team, ensuring they meet service quality and performance goals. You will be key in resolving complex cases, conducting quality reviews, and driving continuous improvement efforts. Your bilingual skills will be essential in interacting with diverse stakeholders, contributing to a team-oriented culture.

Key Responsibilities:
• Direct day-to-day operations of the technician team
• Schedule management and task prioritization
• Maintain quality standards and adherence to SLAs




• Review performance metrics and recommend improvements
• Lead team-oriented internal meetings for project alignment

Requirements:
• Extensive experience in pension administration
• Proficient in customer service and client relations
• MS Office skills required
• Proven team coordination and coaching abilities
• Bilingual in French and English necessary

Leverage your expertise in pension administration and leadership to make a meaningful impact at Aon.
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📌 Pension Consultant Team Lead Bilingual Role Nova Scotia (Canada)
🏢 Aon
📍 Canada