Take charge of client experience and reconciliation at Accerta as a Client Experience & Reconciliation Leader in Toronto, ON. This hybrid, full time position combines leadership, client engagement, and operational management.

In this pivotal role, you'll direct a team to handle escalations, ensuring timely and effective resolutions while upholding internal controls. Your responsibilities will focus on accurate financial reconciliations and maintaining compliance with reporting requirements, supporting Accerta's mission of transparency and equity.

Key Responsibilities:
• Lead team hiring, training, and performance oversight
• Engage directly with clients for issue clarification
• Manage escalation intake processes and resolutions




• Conduct thorough reconciliations of financial activities
• Enhance internal controls and documentation practices

Requirements:
• Minimum 3 years in a leadership capacity
• Experience with complex case resolutions
• Solid skills in financial operations and analysis
• Effective communication and problem-solving abilities
• Familiarity with Microsoft 365 tools

Drive positive client outcomes and robust reconciliation processes at Accerta, reinforcing the organization's commitment to equity and transparency.
J-18808-Ljbffr

📌 Accerta Client Experience & Reconciliation Leader Ontario
🏢 Accerta
📍 Ontario