Incident Management Specialist Ontario

Incident Management Specialist Ontario

31 Jul
|
TATA Consultancy Services
|
Ontario

31 Jul

TATA Consultancy Services

Ontario

Tata Consultancy Services (TCS) is an equal prospect employer and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation to create a workforce that reflects the societies we operate in.

Skills Required

Install, configure, and maintain Dynatrace Managed/SaaS settings.

Deploy and manage Dynatrace OneAgent across diverse platforms (Windows, Linux, Cloud, Containers).

Web applications, Microservices and APIs, Databases and middleware.

Set up custom services, dashboards, and alerts aligned with business KPIs.

Monitoring & Performance Optimization

PurePath tracing.

Smartscape topology.

AI-powered Davis insights.

Identify performance bottlenecks and recommend improvements.

Perform root cause analysis (RCA) for incidents and outages.

Configure alert profiles, anomaly detection, and problem notifications.

Integrate Dynatrace with ITSM tools (e.g., ServiceNow, Jira).





Provide L2/L3 support for Dynatrace-related incidents.

Collaborate with application, infrastructure, and DevOps teams for issue resolution.

Automation & Integration

Utilize Dynatrace APIs for automation and integration.

Support CI/CD pipelines with monitoring integrations.

Create scripts or automation workflows for onboarding applications.

Salary Range
CA$ 100,000 – CA$ 120,000 per year.

Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodation during the recruitment and selection process, please inform Human Resources.
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📌 Incident Management Specialist Ontario
🏢 TATA Consultancy Services
📍 Ontario

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