Lead operations excellence with National Bank Financial as an Operations Director. This role focuses on team development, process optimization, and enhancing client experiences. As an Operations Director within the National Bank Financial – Wealth Management team, you will drive organizational effectiveness and influence team performance.

Your expertise in operational management, coaching, and stakeholder collaboration will be crucial in this role. The position involves optimizing workflows, supporting team members, and coordinating daily operational tasks. Key Responsibilities:
Develop productive administrative structures for team support
Optimize processes and resource allocation
Coordinate daily operations, priorities, and schedules




Support onboarding, coaching, and performance management
Lead team engagement initiatives and client events

Requirements:
Bachelor’s degree with 5+ years in operational leadership
Proven experience in process optimization and people management
Robust ability to manage priorities and workloads
Knowledge of financial services or wealth management
CIRE certification is a plus

Drive operational excellence and team development as part of a high-performing setting in wealth management.

📌 Director Of Operations At National Bank Eastern Townships
🏢 National Bank of Canada
📍 Eastern Townships