Join Boardwalk as a Customer Care Management Lead, enhancing tenant satisfaction and supervising site staff across various properties. Ensure high standards of service and operational excellence.

In this pivotal role, you will lead a dedicated team while managing a portfolio of suites. Your responsibilities include staff supervision, tenant relations, and budget management. Emphasizing community and excellence, you'll be integral to maintaining Boardwalk’s standards.

Key Responsibilities:
• Supervise maintenance, cleaning, and security staff
• Conduct quality control inspections on properties
• Oversee hiring processes and training
• Prepare financial analyses and budgets for buildings
• Cultivate solid relations with tenants through effective communication

Requirements:
• Previous leadership experience is beneficial
• Mandatory post-secondary education
• Proficiency in Excel and Office 365 tools
• Solid organizational skills for multi-tasking
• Dedicated commitment to customer service excellence

Lead the charge in customer care with Boardwalk, promoting a welcoming community experience throughout property management.
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📌 Boardwalk Customer Care Management Lead Alberta (Canada)
🏢 Bwalk
📍 Canada