Location
4951 - 110 Avenue SE, Calgary, Alberta

Schedule
Tuesday to Saturday, 7:30 AM to 4:00 PM (may vary based on business needs) - fully on‑site

S'more About The Team
We are looking for an experienced Sous Chef who will oversee daily kitchen operations of our newest brand: Factor (factormeals.ca), a healthy, ready-to-heat meal delivery service. Reporting to the Executive Sous Chef, you will ensure that all food prepared meets the highest quality standards, the first batch is identical to the last, and our production stays on track. As a part of our Kitchen Operations team, you will play a key role in delivering a consistently outstanding product to our weekly customers while rapidly scaling this new business.

This role will offer a predictable and consistent 5‑day schedule, with daytime shifts.

Responsibilities

Train, coach, and develop a team of hourly kitchen employees

Manage performance metrics on safety, quality, efficiency, cost, and morale, provide regular progress reports to the Executive Chef, conduct root cause analysis if off-target, and drive continuous improvement in all areas

Maintain upkeep of the kitchen, including equipment and inventory

Ensure the kitchen operates with the highest health and safety standards, and is in alignment with federal and provincial health and safety requirements

Track and manage food storage, rotation, and quality

Work closely with other departments to execute plant-wide process improvement initiatives

Make in‑flight adjustments to ensure production stays on track and goals are met





Work in all areas of the production facility, including refrigerated areas, and perform tasks ranging from receiving of ingredients and packaging, preparation of ingredients, cooking activities, plating, and order packing

Work in compliance with OH&S; acts and regulations

Use personal protective and safety equipment and clothing as directed by the employer and report workplace hazards and dangers to the supervisor or employer

Other duties as assigned

Qualifications

2+ years’ experience as a Sous Chef in a commissary kitchen with high‑volume food preparation

Computer literate; comfortable with Microsoft Office / Google Suite applications (spreadsheets, slides, etc)

Ability to lead, train and develop a large group of employees and manage an active kitchen

A problem‑solver mindset; sees problems as opportunities and the benefit of doing things differently

Strong communication skills; adjusts communication style to different audiences, relays information effectively, and speaks to employees with tact and diplomacy

Ability to multitask, track and monitor recipe development, maintain efficiency, and deliver on time

No or low ego; takes direction and feedback well,



and focuses on getting to the best possible outcome

Comfortable being exposed to hot, cool and/or cold environments (0‑30ºC)

Benefits

Box Discount – 75% discount on weekly HelloFresh and Chefs Plate meal kits and 50% discount on weekly Factor meal box

Health and Wellness – Health and dental perks from day 1, a Health Spending Account, unlimited access to the Headspace app, and 25% discount on GoodLife fitness memberships

RRSP Matching – Competitive RRSP matching program offered

Vacation and PTO – Generous vacation and PTO to help you create a good work‑life balance

Family Benefits – Parental leave top‑up program for expectant parents

Growth and Development – Career progression support, development opportunities, and continued learning through an organization‑wide L&D; fund

Work hard and have fun – Team socials and engaging company days

Diversity and Inclusion Initiatives – ERG’s like FreshPride, Women Empowered and LIMES support diversity, equity, and inclusion efforts

Food Puns – punny meeting room names

Working Conditions
As a food company, we use many ingredients that may be common allergens (i.e. peanuts, tree nuts, milk, etc.). Exposure to such allergens may occur, regardless of whether the role is based at headquarters or a distribution center. If you have concerns about exposure to particular ingredients, including meat, please disclose this during the hiring process.

Salary
$60,000—$70,000 CAD

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📌 Sous Chef (Alberta)
🏢 Factor_
📍 Alberta