Be the driving force for education and training at Formations Inc. in Edmonton, Alberta, as the Manager of Product Knowledge & Training. Cultivate a knowledgeable workforce through structured education programs.

In this key role, you will develop comprehensive training strategies that enhance product knowledge, sales, and customer service skills across the organization. Partner with HR, Marketing, and other leaders to assess training requirements, design creative curricula, and implement engaging learning experiences. Your robust background in instructional design ensures training relevance and effectiveness, driving measurable improvements in employee performance.

Key Responsibilities:
• Craft annual training priorities with executive leadership
• Design and deploy engaging e-learning content




• Establish relationships with external training vendors
• Coordinate supervisor and management development programs
• Maintain records of training effectiveness and participation

Requirements:
• Degree in Educational Design or equivalent
• Proficiency in Articulate Storyline/Rise 360
• Knowledge of evaluation models for training impact
• Robust understanding of micro and blended learning
• Excellent communication and collaboration skills

Transform employee engagement and service quality through your training vision at Formations Inc.
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📌 Lead Product Training Development Manager Alberta
🏢 Formations
📍 Alberta