As a claims analyst, you help review claims and issue settlement directives. You provide settlement opinions for medium‑to‑high‑complexity claims, assist internal advisors in developing technical skills, share ideas, and solve problems using analytical skills, extensive line of business knowledge, and an ability to manage complexity.

Responsibilities

Coach internal advisors to develop their technical skills.

Provide contract enforcement advice, verify settlement costs, ensure compliance with claims policies, and revise independent adjuster claims.

Review claims and help advisors and practitioners settle them.

Conduct research and serve as a resource person, proposing solutions to conflicts and situations outside the expert’s scope of authority.

Help prepare action plans based on claims reviews.

Verify and approve claims settlements.

Perks

Competitive salary and annual bonus.

4 weeks of adaptable vacation starting in the first year.

Defined benefit pension plan that provides predictable, secure income throughout retirement.





Group insurance including telemedicine.

Reimbursement of health and wellness expenses and telework equipment.

Benefits apply based on eligibility criteria.

Qualifications

Bachelor’s degree in a related field.

A minimum of two years of relevant experience.

Other combinations of qualifications and relevant experience may be considered.

Knowledge of French is required.

At Desjardins, we believe in equity, diversity and inclusion. We are committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. We have zero tolerance for discrimination of any kind.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!
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📌 Analyst, Claims Quebec City
🏢 Desjardins
📍 Quebec City