Johnston Group provides employee benefit solutions to over 30,000 companies, ranging from one employee to thousands across various product lines, including Chambers of Commerce Group Insurance Plan, Canada’s #1 employee benefits plan for small businesses. JG is a platinum member of Canada’s Best Managed Companies and was named one of Manitoba’sTop Employers. We support a positive work atmosphere where we value the diversity in the people we serve and are looking for talent who will contribute to our diverse and inclusive workplace; where individual differences are recognized, appreciated, and respected. JG believes in giving back and contributes significantly to local health, arts, sports, and other community organizations.

*This is an evergreen posting; we review applications on an ongoing basis. Suitable candidates may be contacted as opportunities arise

We continuously recruit bilingual (English/French) team members to support multiple departments across Johnston Group.

As a bilingual employee, you will play an essential part in delivering exceptional service to our clients, advisors, and partners throughout Canada. Drawing on your robust communication skills in both languages, you will respond to inquiries with professionalism and empathy, provide effective problem-solving and guidance, and ensure accurate, timely administrative support within one of our core service areas. As a key contributor, you will help create positive experiences, strengthen our relationships,



and uphold the quality and integrity that define Johnston Group.

*Hybrid working model based out of our Winnipeg, MB office, with three daysin-office per week.

Qualifications

- Outstanding verbal and written communication skills, ability to effectively convey information and build relationships with fluency in English and French
- Exceptional customer service skills and strong active listening skills
- Ability to act with care and professionalism in challenging or sensitive situations
- Proven ability to contribute ideas, challenge the status quo, and embrace continuous improvement to enhance processes, tools, and client service
- Demonstrated conflict resolution skills
- Ability to deal with complex inquiries and independently make decisions to solve concerns for our clients
- Strong time management and multi-tasking skills
- Strong sense of responsibility and teamwork, stepping up to support colleagues, share knowledge, and contribute to a positive, collaborative work environment
- Previous experience with insurance or group benefit plan administration and claims is considered an asset

The successful candidate must be legally eligible to work in Canada. We thank all applicants for their interest. Please note that only those selected for an interview will be contacted

JG welcomes the opportunity to provide accommodation throughout the selection process. Please contact us to discuss your requirements by email at or by phone at .

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📌 Bilingual Opportunities (English & French) – Future Opportunities (Winnipeg)
🏢 Johnston Group
📍 Winnipeg