Company Introduction Immerse yourself in cutting‑edge IT work at TSMC Design Technology Canada, Inc. (TDTC), a proud part of Taiwan Semiconductor Manufacturing Company Limited (TSMC)—a pioneer in the semiconductor foundry industry since 1987.
Located in Kanata, Ottawa’s thriving high‑tech region, TSMC Canada has been driving advancements in semiconductor process technologies since its inception in 2007. Our areas of expertise include Memory Compilers, High‑Speed IOs, BIST/DFT, and Test‑Chip design and layout. We invite you, as a talented and seasoned Technical Support Engineer, to join us as a trusted technical IT partner.
In our pursuit of excellence, we redefine the boundaries of technology development in Ottawa, Ontario, Canada.
Overview of Role As a Technical Support Engineer you are the subject matter expert that troubleshoots and maintains the IT operations that keep our teams moving. This role is vital to how TSMC Canada scales: you’ll support the day‑to‑day IT experience our employees rely on, while also building the processes, automations, and systems foundations that reduce manual work and improve reliability over time.
You will be solely responsible for diagnosing, troubleshooting, and maintaining software, hardware, or network infrastructure to ensure system functionality. You’ll independently maintain a reliable IT design environment and a stable network center for TSMC Canada, interface daily with engineering users, and mentor,



guide and effectively communicate with all team members across Layout, Memory Design, and ASIC Design on tasks related to Linux, Networking and IC Design Tools (Cadence, Synopsys, etc.).
As a seasoned professional, you bring expert hands‑on technical know‑how and are adept at closely and successfully interfacing and coordinating tasks with IT teams in San Jose, California and Taiwan. You also possess foundational knowledge of cloud platforms and a keen interest in AI technologies, applying these skills to troubleshoot, maintain, and optimize our infrastructure.
Qualifications Bachelor’s/Master’s in Computer Science, Engineering or Information Technology
Minimum 10 years of experience in IT semiconductor design setting
Operates with a high degree of professionalism
A quick technical mind to diagnose and resolve technical problems
Strong know‑how of Security and Data Privacy enablement
Advanced Linux/Unix administration and scripting
Expertise in CAD software
Expertise in EDA (Electronic Design Automation) tool support
Expertise in cloud platforms and AI technologies/concepts
Ability to research and implement desktop environments for engineering users and meet stringent company security requirements
Hands‑on experience upgrading NetApp storage
Experience working with Management to meet strategic and operational IT project requirements
Experience creating technical information for users such as IT FAQ system and related documents

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📌 IT Technical Support Engineer (Quebec City)
🏢 TSMC
📍 Quebec City