Opportunity
RBC Dominion Securities Management team located in Edmonton is looking for an Assistant Branch Operations Manager to join their team. The Assistant Branch Operations Manager fulfills a leadership role by providing operational and administrative support to the Branch Management Team and Advisor teams. In addition to managing client account activities and ensuring compliance standards are met, the role includes liaising with internal departments, providing software and process‑related training, and managing the branch facilities and equipment.
Responsibilities
Instrumental in managing the daily administrative operations of the branch including approval of incoming and outgoing daily transactions, verification and action of requests submitted by sales support staff, verification of documentation and approval of account openings.
Assist with training new branch support staff and coordinate ongoing training initiatives for existing branch staff.
Ensure compliance and internal control requirements are met.
Help facilitate branch and bank partnering events.
Provide branch technology access, set up, and troubleshooting.
Support and back up branch operations and branch technology specialist.
Qualifications
Must‑Have
Meticulous attention to detail and excellent time management skills.
Exceptional written and verbal communication skills in English.
A professional approach to all situations to create a positive working environment.
Ability to complete duties independently, seeking out own answers and solutions.
Strong organizational skills with the capacity to juggle competing priorities.
Proactive in acquiring new skills and adapting to procedural changes.
Nice‑to‑Have
Canadian Investment Regulatory Exam, CIRE or licensed as an Investment Representative.
Knowledge of RBC Dominion Securities’ systems and procedures.
Experience in the securities industry.
Benefits
A comprehensive Total Rewards Program including bonuses and adaptable benefits, competitive compensation, commissions, and stock where applicable.
Leaders who support your development through coaching and management opportunities.
Ability to make a difference and lasting impact.
Work in a dynamic, collaborative, progressive, and high‑performing team.
A world‑class training program in financial services.