SUMMARY
The Territory Manager is responsible for growing a territory and customer base by bringing in new customers while developing business relationships within existing accounts to manage, retain and grow their business, and driving new business opportunities. The Territory Manager calls on engineers, maintenance, purchasing and others to determine their needs.
DUTIES AND RESPONSIBILITIES Responsible for driving profitability within the region
Build and maintain an opportunity pipeline to support revenue and territory growth goals within existing and current customers
Utilizing a consultative selling technique, regularly make sales calls with current customers to maintain and grow the partnership; offer add-ons and products that may benefit the customer, suggestive alternative product solutions, introduce new items, demonstrates product features and uses and answers questions regarding product applications
Aggressively pursues new business opportunities by researching and generating new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships
Present vending solutions or integration opportunities
Generate and follow up on quoting activity and proposals, following up, negotiating terms and closing deals
Identify, present and document productivity gains and cost savings opportunities for customer base
Cultivate and maintain solid, long-term relationships with customers and suppliers
Identify and help to develop strategies to grow business and forecast revenue
Assist and resolve customer requests and/or problems in a prompt and professional manner
Organizing and conducting training sessions for customers as well as introduce and demonstrate new products
Report competitive conditions,



observed customer financial weakness and customer feedback to management
May perform replenishment duties for vending machines at their assigned customer accounts
Work closely with suppliers to secure mutual business through joint sales calls
Attend sales, product and other branch/company meetings
Other duties as assigned
Reports to the Director of Sales
SKILLS AND EXPERIENCE REQUIRED Minimum 5 years’ outside sales experience
Metalworking/industrial/MRO experience preferred
Solid business acumen
Proven track record in meeting sales goals, recent account acquisition, account retention and account penetration (expanding sales within active accounts)
Ability to manage multiple tasks, meet aggressive deadlines, and execute on agreed upon sales metrics
Automated Procurement Systems experience preferred
Demonstrated ability to resolve problems and develop action plans
Experienced in utilizing MS Office Suite (Word, Outlook, Excel, PowerPoint) and CRM solutions
Excellent interpersonal, oral and written communication skills to include presenting and negotiating skills
Valid driver's license and ability to travel often in the assigned territory
Passionate, Adaptable, Customer Focused and Teamwork oriented
Strong sense of urgency and accountability
High school diploma or equivalent is required; 2- or 4-year college degree preferred
REMOTE/HYBRID WORK REQUIREMENTS In order to work remotely the Employee Must:
Reside in the United States or Canada.
Have access to high-speed reliable internet (with a minimum of 50 mbps for download speed and 50 mbps for upload speed).
Have a quiet, dedicated workspace free from distraction.
For more details, see the Remote Work Policy in the Employee Handbook.
This job description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.

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📌 Territory Manager (Ontario)
🏢 DGI Supply Canada
📍 Ontario