Company Description
Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge, where the stunning Canadian Rockies are your backyard. Here, you’ll discover a workplace that combines world-class hospitality with endless opportunities to explore and grow. Nestled in Jasper National Park, our resort is more than a place to work, it’s a community. We are passionate about creating unforgettable guest experiences while fostering a supportive environment for our colleagues. Join us and make every day an extraordinary adventure. Fairmont Jasper Park Lodge is in the midst of a multi-phase resort transformation, including all new venues, refreshed spaces, and evolving service models. Restaurant, Bar & Guest Services teams will be working in newly renovated spaces, with updated layouts, technology, and guest flow. This role is best suited for individuals who are comfortable with change, open to learning new service standards, and energized by being part of a luxury workplace that is actively evolving.

Job Description
We invite you to join the world of luxury hospitality at Fairmont Jasper Park Lodge, as our new Massage Therapist. Luxury and tranquility in an authentic setting await our guests at The Fairmont Jasper Park Lodge. As a Massage Therapist our guests will enjoy the professional and personalized spa experience you offer. The expertise and attention to detail you provide during their treatment will ensure our guests have a memory to share.

What You Will Be Doing

Consistently offer professional, friendly and engaging service

Follow departmental policies and procedures

Perform all 30, 45, 60, 90 and 120 minute massage and body treatments as trained





Ensure individualized guest service through acknowledging and responding to needs and expectations while maintaining client's comfort at all times

Maintain clean, hygienic and neat work environment at all times, ensuring all equipment in safe working order

Adhere to Body Tech safety procedures and practices and departmental Emergency Procedures/Safety Manual

Actively participate in learning spa's operations, i.e. body treatments, product knowledge, retail sales

Assist guests regarding hotel facilities in an informative and helpful way

Support other teams within department as required, i.e. Spa Attendants, Spa Reception

Embrace the Fairmont brand promise and luxury in your role and in all your interactions

Foster an inclusive environment where every individual feels valued and respected

Other duties as assigned

Qualifications

Previous experience as a Massage Therapist required

Certification from an accredited school of Massage required, 2200 hour course is required (Certified Registered Massage Therapist)

Registered within province of Alberta prior to beginning employment

Current professional licenses

CPR and First Aid certification is required

Excellent communication and organizational skills

Strong interpersonal and problem solving abilities

Highly responsible & reliable





Ability to work well under pressure in a fast‑paced environment

Visa Requirements
Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Benefits

$1000 Bonus to assist with Relocation, paid upon first pay period after Orientation. Minimum 12 month commitment required.

Competitive wage includes hourly rate + commission + service charge (Starting at $65.63 per treatment based on a basic 60 minute service, up to $93.93 per high end 90 minute service)

8% Retail commission and product incentives

Paid Vacation / Flexible Schedule Options

Complimentary health club access (includes fitness centre, steam, sauna) and boat house rentals

Subsidized staff accommodation provided on-site for full time status employees

One complimentary meal per shift in our staff cafeteria (additional meals can be purchased at a subsidized rate)

Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like Mental Health, Orthodontics for full time permanent status employees

Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees

Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide

Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Banff & Whistler

Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Jasper Park Lodge Golf Courses

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📌 Registered Massage Therapist (Alberta)
🏢 Fairmont Hotels and Resorts
📍 Alberta