At Gore Mutual, we’ve always set ourselves apart as a up-to-date mutual that does good. Now, we’re proudly building on that legacy to transform our company—and our industry—for the better.

Effective January 1, 2026, Gore has joined Beneva—the country’s largest mutual insurance company—as part of its Property & Casualty operations in Ontario and Western Canada. During 2026, Gore will combine its operations with Unica Insurance, Beneva’s Ontario-based subsidiary specializing in niche commercial and personal insurance, creating a stronger, more diversified mutual insurer with greater scale and long-term stability.

Every decision and investment remains anchored in long-term benefits to customers, members, and communities. Come join us.

As a Field Claims Advisor, Property , you will provide exceptional customer service and effective cost control while managing property claims within your assigned territory. Basedfromyour home,you’llinvestigate, negotiate, and resolve losses on site, complete detailed damage scopes and valuations, interpret policy coverage, and support fair claim outcomes.You’llalso act as a trusted service ambassador for Gore Mutual, partnering with customers, brokers, and internal teams, while representing the organization during catastrophe response initiatives and other formal claim proceedings asrequired.

What will you do?

- Manage assigned claims within the designated territory, setting clear expectations with customers, coordinating vendor involvement, and ensuringtimely,high-qualityclaim attendance and service delivery.
- Investigate and document losses thoroughly, including site inspections, photo capture, recorded statements, damage summaries, sketches, and collection of all required documentation (contracts, leases, financials, reports, etc.).
- Assess coverage and exposure,identifyinglimitations,subrogationand fraud opportunities, completinglossreserving, issuing payments asrequired, and sending underwriting risk alerts.




- Administer claim requirements and controls, providing required forms and communications,maintainingaccuratefile notes and tracking, and escalating issues as needed.
- Performadditionalduties asrequiredin support of effective and compliant claims handling.
- Conduct rotational field attendance as required within assigned territory to manage claims efficiently.
- Manage assigned claims end-to-end, setting clear expectations with customers throughout the claim lifecycle.
- Gather, review, and provide all required claim documentation and information (e.g., policies, forms, inventories, leases, contracts, financials).
- Assess losses through site inspections, photo capture, damage summaries, and recorded statements as needed.
- Identifyand address coverage issues, exclusions, fraud concerns, subrogation opportunities, and underwriting risk alerts.
- Coordinate vendors, outlining scope, deliverables, and expectations, and track expenses, reserves, and manual payments.
- Maintainaccuratefile documentation,lossreserving, and time management to ensure quality, timeliness, and service standards.
- Performadditionalrelated duties as assigned.

What will you need to succeed?

- Minimum 5 years’propertyadjustingexperience.
- Minimum 3years'experience as a Field Adjuster
- In depth understanding of building damage scoping practices
- Detailed knowledge of 1 st Party Property Coverages
- Strong communicationskills and de-escalation methodologies
- Excellent customer service skills with the ability to manage multiple stakeholders
- Business acumenwith effective timeanddesk management




- Experience interpreting & applying contract law
- Financial analysis, multitasking, and confident communication

Work Arrangement:

This role is a remote field position assigned to a territoryin theNorthGTA and surrounding areawith ongoing access to a company vehicle. You willbe requiredto attend our Cambridge office once or twice per month.

The expected base salary range for this position is$56,000 - $103,500. Depending on your relevant experience, skills, qualifications, market conditions and business needs, base compensation may vary. You have the potential to earn more through Gore Mutual’s discretionary bonus program which gives you an opportunity to increase your total compensation, provided the business meets its performance targetsand youmeet your individual goals.

Please note: This rangereflects the expected base salary for this role but may notrepresentthe full compensation range for all experience and skill levels. During the recruitmentprocess, we will discuss and consider how your unique qualifications align with the broader range for this position.

Gore Mutual is proud to offer a comprehensive total rewards package which includes extended health and dental benefits, disability insurance,retirement plan matching, paid time off, recognition and perk programs.

This posting pertains to an existing vacancy that is actively being filled.

Accessibility for applicants

Gore Mutual Insurance Company is committed to providing accommodations for people with disabilities during all phases of the recruiting process, including the application process.

If you require accommodation because of a disability, we will work with you to meet your needs.Contact us and a human resources representative will consult with you to determine an appropriate accommodation.

Should you request an accommodation during the interview process, please notify your Talent Acquisition Consultant.

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📌 Field Claims Advisor Property (Toronto)
🏢 Gore Mutual Insurance
📍 Toronto