Elevate your career with Export Packers Company Limited as a Customer Service Agent, managing retail inquiries and orders in a hybrid work environment. Your detailed-oriented service will enhance the customer experience.
We are seeking a dedicated professional to be a key liaison between customers and internal departments. This role entails ensuring accurate order management, maintaining customer accounts, and resolving inquiries with a focus on satisfaction. Your proactive analysis and reporting will support optimal inventory levels.
Key Responsibilities:
• Manage retail orders from processing to fulfillment
• Respond to customer inquiries and resolve issues promptly
• Maintain accurate records of customers and pricing




• Analyze inventory and sales data for shortages
• Collaborate with operations to ensure timely deliveries
Requirements:
• 2+ years in customer service or relevant roles
• Advanced proficiency in Microsoft Excel and ERP experience
• Robust communication and relationship management skills
• Highly organized with a meticulous attention to detail
• Strong problem-solving and analytical capabilities
Provide excellent customer service and support as part of Export Packers' vibrant team in Ontario.
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📌 Customer Service Agent for Retail Sales (Brampton)
🏢 Export Packers Company
📍 Brampton