Become a valued member of MCI's team as a remote customer service representative. Engage with customers and provide top-notch assistance while working full time from home.
MCI is looking for dedicated individuals based in Manitoba for the position of full-time remote customer service representative. In this role, you will be responsible for ensuring customer satisfaction through effective problem resolution and assistance with technical and service inquiries. MCI offers world-class training, making it an excellent starting point for your customer service career with pathways to advancement.
Key Responsibilities:
• Listen and respond to customer service inquiries
• Utilize online tools for account management
• Promote products and identify sales opportunities




• Clearly communicate product details to customers
• Escalate complicated issues to higher management
Requirements:
• Minimum age of 18 with high school education
• Strong written and verbal communication skills
• Knowledge of Microsoft Office applications
• High reliability and punctual attendance
• Friendly customer service approach and problem-solving skills
Embark on your customer service adventure at MCI, enhancing your skill set while helping customers effectively solve their concerns.
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📌 Customer Service Role with MCI Remote (Edmonton)
🏢 MCI
📍 Edmonton