Join Sodexo as the Director of Client Relationships in Etobicoke, ON, overseeing client success through cutting-edge retention strategies and leadership. This hybrid role focuses on enhancing client engagement and revenue.

In this pivotal position, you will lead the Clients for Life process, ensuring a proactive approach to client management through comprehensive strategies that include data analysis and cross-selling efforts. Your ability to influence stakeholders and implement best practices will be essential in maintaining long-term partnerships and increasing client satisfaction levels across existing service lines. Collaboration with senior leadership will further amplify your impact within the organization.

Key Responsibilities:
• Lead initiatives to identify client risks and prospects




• Share insights to inform long-term retention strategies
• Drive revenue through targeted cross-selling efforts
• Ensure compliance with client engagement documentation
• Support team training on retention best practices

Requirements:
• Bachelor’s degree, MBA preferred
• Minimum 6 years in senior client relations
• Proven track record of successful portfolio management
• Solid analytical and reporting skills
• Excellent presentation and facilitation abilities

Transform client relationships into success stories with Sodexo's dedicated leadership.
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📌 Sodexo Director Of Client Relationships Ontario (Canada)
🏢 Sodexo Canada
📍 Canada