Join KDC/ONE as a Customer Complaints Coordinator and enhance customer satisfaction through your analytical skills. This role focuses on complaint management and quality standards in manufacturing.

KDC/ONE is seeking a detail-oriented candidate to coordinate customer complaints. You will handle investigations, document findings, and collaborate with internal teams to drive continuous improvement. With a focus on non-conformance management processes, this position requires a solution-driven mindset and the ability to manage multiple files effectively.

Key Responsibilities: • Handle customer complaints regarding raw materials and finished products • Coordinate team analyses to identify root causes • Prepare and circulate documentation to stakeholders • Ensure proper follow-up to meet deadlines • Maintain rigorous quality documentation

Requirements: • DEC or equivalent experience • Minimum 3 years in a manufacturing or quality role • Proficient in Excel, Word, and AS400 (advantageous) • Bilingual in French and English • Robust organizational and problem-solving skills

Contribute to KDC/ONE's commitment to quality and customer satisfaction through expertise in complaint coordination.

📌 Customer Complaints Coordinator At Kdc/one Winnipeg
🏢 kdc/one, Knowlton
📍 Winnipeg