Shape the future of retail with Harry Rosen as a Client Experience Leader. Spearhead service excellence in Mississauga, Ontario, and lead your team to success.

As a Client Experience Manager, your role revolves around coaching and guiding Clothing Advisors to achieve high-performance goals through exceptional customer service and engagement strategies. This full time position entails developing standards for in-store and after-sales services, enhancing digital sales, and ensuring Clientele Development execution. You will focus on hiring and onboarding while maintaining departmental alignment with operational policies and cultural values.

Key Responsibilities:
• Lead and coach Clothing Advisors for sales improvements
• Establish and uphold service quality standards




• Drive digital sales and omni-channel strategies
• Hire and train recent team members effectively
• Align team practices with company procedures

Requirements:
• 3+ years of leadership experience in retail
• Track record in performance coaching and development
• Knowledge of luxury retail best practices
• Ability to execute strategic business plans
• Passionate about inclusion and core values

Become a key player in enhancing the client experience at Harry Rosen.
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📌 Harry Rosen Client Experience Manager Ontario (Canada)
🏢 Harry Rosen
📍 Canada