Step into the role of HR Operations Analyst at RTX, based in Longueuil, Quebec. This position calls for a customer-oriented approach to manage HR inquiries effectively in a supportive hybrid environment.

As an HR Operations Analyst, you will play a crucial role in enhancing the employee experience by resolving inquiries across multiple platforms. This full time role requires 1 to 3 years in HR shared services or operational support, along with solid analytical abilities and familiarity with HR systems like Workday and ServiceNow.

Key Responsibilities:
• Resolve HR inquiries with empathy and efficiency
• Influence service culture positively through interactions
• Conduct data analysis to propose process improvements




• Document complex cases and escalate as necessary
• Support HR transformation and employee experience projects

Requirements:
• 1 to 3 years experience in customer service or HR
• Excellent problem-solving and analytical skills
• Detail-oriented with robust documentation abilities
• Proficient in MS Office, Workday, ServiceNow
• Bachelor’s degree in HR or a related field

Join RTX to help advance HR services and enhance workplace culture.
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📌 Hr Operations Analyst With Rtx Quebec City
🏢 Prattwhitney
📍 Quebec City