Title - AI Developer/Lead (Contact Center AI)

Type - Contract

Location - Toronto , ON About the Role

You will implement the mechanical core of our AI features: chunking logic, embedding flows, retrieval algorithms, agent state machines, and prompt-construction engines. You will ensure every component is observable, testable, and optimized for enterprise workloads. Responsibilities

Build RAG Pipelines: Implement custom chunking, embeddings, hybrid search, re-ranking, and retrieval logic tailored to domain-specific semantics.

Agentic Orchestration: Build multi-step agents with working memory, tool execution, state tracking, and deterministic control flows.

Context Engineering: Optimize prompts, context packing, and token-economics to maximize reasoning quality while minimizing latency and cost. Qualifications





Robust software engineering fundamentals with intermediate Python.

Experience building transparent AI systems using standard libraries and HTTP clients.

Hands-on FastAPI server development.

Knowledge of Google’s GECX.

Experience with structured extraction (JSON schemas, Pydantic) and advanced prompting.

Required

Skills

Intermediate Python

Transparent AI systems development

FastAPI server development

Structured extraction knowledge Preferred Skills

Experience with advanced prompting

Familiarity with Google’s GECX “We are an Equal Prospect Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees.”

📌 Ai Developer/lead Contact Center Ai Toronto
🏢 Enterprise Solutions
📍 Toronto