The Sales Executive position is responsible for managing assigned territory. Key responsibilities include overseeing and maintaining the relationship with the account to ensure customer satisfaction and address any issues that arise. The role involves developing and implementing sales strategies to increase revenue, preparing regular sales reports and forecasts to track performance, and informing strategic decisions. Providing exceptional customer service by responding promptly to inquiries and resolving any concerns is also a crucial part of the job. The candidate is expected to utilize their existing network to generate recent business prospects within his territory.

Key Outcomes/Responsibilities

Customer Satisfaction

Managing the relationship with the customers to prevent attrition.
Business reviews
Service reports (customer requested subjects and frequency)
Customer entertainment (lunch, dinner, teams building exercises)
Providing savings projects
Responding to service calls as needed
Data mining for issues as requested

Continuous Improvement





Sales Executives should bring savings projects to the customer to help improve the process.
Proposing chemical and/or digital solutions to lower customers’ costs
Identifying process changes and assisting customers with implementation
Optimizing applications or process variables/controls

Account Growth

Sales Executive should reach annual sales targets by increasing volumes or obtaining new applications.
Commercializing recent applications
Increasing volumes of existing applications to improve customer performance
Working with sales manager to identify target applications

Reporting/Service

Servicing the account in a manner that keeps the customer happy.
Writing service reports
Application testing and monitoring
Business review with customers
Process and application troubleshooting
Responding to service calls
Maintaining equipment
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📌 Account Manager Edmonton
🏢 NEXHR
📍 Edmonton