Join Dialpad as an Applied Scientist specializing in AI and NLP. Contribute to transforming customer communications with cutting-edge algorithms while collaborating closely with cross-functional teams. As an Applied Scientist, you will be vital in developing the next generation of autonomous voice agents.

Your expertise in NLP and machine learning will shape solutions for live customer interactions and enhance knowledge retrieval models. This role demands a robust analytical mindset, collaboration with engineering and design teams, and the drive to bring groundbreaking applications to life. Key Responsibilities:
Develop advanced NLP and ML algorithms for Dialpad products
Evaluate and monitor model performance metrics
Manage large textual data sets efficiently
Build LLM-based features for multi-modal processing
Collaborate with diverse teams to deploy models in production

Requirements:
Master’s or PhD in related fields
2+ years of industry experience with NLP
Proficiency in Python and PyTorch
Solid analytical and problem-solving skills
Excellent communication for team collaboration

Drive innovation in AI and NLP at Dialpad, fostering impactful solutions for customer experience.

📌 Applied Scientist In Ai At Dialpad Waterloo
🏢 Dialpad Japan
📍 Waterloo