Be part of McKesson's transformative AI journey as a Senior Agentic AI Specialist. Engage in designing AI agents that enhance customer interaction through voice, chat, and email channels.

This technical role emphasizes hands-on development of AI digital agents, where you will ensure compliance with McKesson’s architecture standards. Your responsibilities will include collaborating with various teams to define and translate business requirements into effective agent solutions, while utilizing automation and integration strategies to streamline processes.

Key Responsibilities:



• Build and validate AI agents for customer interaction on multiple platforms • Collaborate to create comprehensive Solution Design Documents • Integrate AI interactions with enterprise solutions like Salesforce • Conduct testing and document findings for quality assurance • Analyze and optimize agents post-launch based on performance data

Requirements: • Expertise in intelligent automation with 7+ years experience • Proven success deploying digital agents in production settings • Familiarity with CRM and ERP systems, especially Salesforce and SAP • Knowledge of CCaaS platforms and call routing • Excellent collaboration skills with various stakeholders

Elevate your career in AI and contribute to key customer engagement innovations at McKesson.

📌 Agentic Ai Specialist At Mckesson Winnipeg
🏢 McKesson
📍 Winnipeg